Terms of Service

proShift provides shift scheduling, attendance tracking, timesheets, leave and swap request management, announcements, and related workforce-management features for teams, as described on the pricing page.

Administrators are responsible for the accuracy of organization data, for managing staff accounts and roles, and for obtaining any consents required from staff whose personal data is processed. You must keep credentials secure and notify us immediately of unauthorized access.

Staff members use the Service under their organization's account; features available to them are controlled by their organization's administrators.

The Service offers a free tier and paid subscription plans (Starter, Professional, Business, Enterprise) billed per staff count. New organizations may trial paid features free for 14 days; no payment method is required for the trial.

Paid subscriptions are billed in advance monthly or annually and are handled by our payment processor, Stripe. Fees are exclusive of taxes unless stated otherwise; applicable VAT is added at checkout. Subscriptions renew automatically until cancelled; cancellation takes effect at the end of the current billing period. Fees already paid are non-refundable except where required by law or expressly stated.

You agree not to: use the Service unlawfully or to process data you lack permission for; probe or breach security measures; access the Service to build a competing product; or misuse usage limits, reverse engineer, or resell the Service without written agreement.

We aim for high availability and perform maintenance to minimize disruption. Except for a separately signed service-level agreement (Enterprise), the Service is provided without an uptime guarantee. Support is provided by email on all plans and live chat on Professional and above, in English and Turkish.

proShift retains all rights in the Service. You retain all rights in your data. You grant proShift a limited license to host and process your data solely to provide the Service. Public marketing content on proshift.io may not be copied without permission.

Processing of personal data is described in the Privacy Policy, which forms part of these Terms. The customer owns its organizational data; proShift processes it as a processor, implements appropriate security measures, and assists with data subject requests.

You may cancel at any time from the billing settings; cancellation stops future renewals. We may suspend or terminate accounts for material breach of these Terms (including non-payment) after notice where practicable. Upon termination, we make organizational data available for export for 30 days, after which it is deleted per the Privacy Policy.

Except as expressly stated, the Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, proShift's aggregate liability is limited to the fees paid in the 12 months preceding the claim, and neither party is liable for indirect or consequential damages. Nothing in these Terms limits liability that cannot be limited by law.

These Terms are governed by the laws of Türkiye, without prejudice to mandatory consumer protections in your country of residence. Disputes will be resolved in the courts of İstanbul, Türkiye, unless mandatory law provides otherwise.

We may update these Terms; material changes are notified at least 14 days in advance by email or in-product notice. Continued use after the effective date constitutes acceptance.

ProSuite Inc. — legal@proshift.io — proshift.io