Choose Your Rotation Pattern
Before building anything, decide on your rotation pattern. The most common patterns for 24/7 operations are:
- 4-on / 2-off: Work 4 consecutive days, take 2 off. Simple and predictable.
- Continental (2-2-3): Work two days, off two days, work three days. Distributes weekends fairly.
- DuPont (4-week cycle): Complex but maximizes consecutive days off. Best for large teams.
For most hospitality and security teams, the 4-on / 2-off pattern provides the best balance of coverage and rest.
Screenshot: proShift rotation pattern selector
Calculate Your Staffing Needs
Determine the minimum headcount needed for each time slot. Factors to consider:
- Minimum coverage requirement per department
- Expected absence rate (5-10%)
- Leave and holiday buffers
- Legal rest period requirements
For a hotel reception that needs 2 staff per shift, you need 6 daily slots across 3 shifts. With a 4-on/2-off pattern, each person covers 67% of days. You need at least 9 reception staff (6 / 0.67 = 8.95, rounded up).
Map Out the Rotation Schedule
Map your rotation onto a grid. Rows are staff, columns are days. Assign each person a shift type based on the pattern you chose.
Screenshot: proShift rotation schedule — 4-on/2-off pattern, color-coded (blue=morning, amber=afternoon, purple=night, grey=off)
In proShift, use the "Create Rotation" wizard: choose your pattern, assign staff, and the system generates the full rotation automatically. Then fine-tune with drag-and-drop.
Manage Exceptions and Swaps
No rotation survives contact with reality without flexibility:
- Sick coverage: designate backup staff or a standby list
- Swap requests: allow staff to swap shifts within defined rules
- Holiday adjustments: make manual adjustments around public holidays
- Temporary staff: add extra cover for busy periods
proShift's swap request feature lets staff initiate swaps from the mobile app. Managers approve or decline based on coverage impact.
Publish and Improve
Once your rotation is ready, publish it to the team. In proShift, hit "Publish" and every staff member receives a push notification with their updated schedule. During the first rotation cycle, watch the traffic-light coverage bar — if anything shows amber or red, adjust.
Review your rotation every 4-6 weeks. Look for patterns: are certain days consistently understaffed? Is one staff member requesting more swaps than others? Use proShift reports to spot trends.
Screenshot: proShift coverage report — weekly coverage percentages with traffic-light indicators